Merlinia OutBack - how to get support

Merlinia provides support for the OutBack product in several ways.

The preferred way to get support is to send an email to This email address is being protected from spambots. You need JavaScript enabled to view it., since this allows unambiguous exchange of technical information We try to respond within one day.

You are also welcome to phone us - see the page header for phone numbers.

For some fascinating technical information about how OutBack is implemented please see the FAQ page.

There is a support forum available on this website. The advantage here is that customers can perhaps help each other, or that you can find an existing support question which has previously been answered.

There is also a contact form, which is an alternative way of sending us an email.